Privacy Policy

• When you send an inquiry: your name, email, phone number (if you give one), event date, the package you're interested in, any reward code, and the message you write.
• When you pick a ball: your first name, last name, email, and whether you'd like occasional offers from us.
• To stop spam: a scrambled (hashed) version of your network address, which can't be turned back into the original. We never store the address itself.

We don't take payment or card details on this website, and we don't use advertising or tracking cookies. Your browser keeps a small note so we remember whether you've seen the reward popup and which reward you won. That note stays on your device.

• To reply to your inquiry, check availability, and arrange your rental.
• To email you a confirmation that we received your inquiry.
• To email you your reward code and honor it when you book.
• To send occasional offers or updates, only if you ticked the box asking for them.

We don't sell your information. It's stored and delivered using the services that run this site: Vercel (hosting), Neon (our database), and Resend (email delivery). They process it only to provide those services to us.

If you pay a deposit online, you pay on Stripe's own secure checkout page. We never see or store your card number. Stripe tells us only that the payment went through, and how much it was.

You can ask us to see, correct, or delete what we have about you at any time, or to stop sending you offers, by replying to any email from us, emailing tumbletownusa@gmail.com, or calling or texting (407) 473-5421.